Privacy Policy

Who is Prime Tours

Prime Tours OG

Commercial register number: FN 449208
Website: www.primetours.at
Owners: Tobias Tomaschko & Clemens Sengwein
Address: Fillgradergasse 7/2, 1060 – Vienna (Austria)
Mail: bookings@primetours.at
Phone: +43 670 206 17 87
VAT number: ATU70748925

Which personal date we collect and why

 

When visitors write comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and the user-agent string (which identifies the browser) to help detect spam ,

From your email address, you can create an anonymous string (called a hash) and submit it to the Gravatar service to see if you’re using it. The privacy policy of the Gravatar service can be found here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible in the context of your comment.

If you book a Prime Tour we need your basic personal information for contact reason, such as full name, e-mail address and telephone number. After booking you will receive a confirmation e-mail, after paying you will get and payment received confirmation and after the tour you will get a feedback email. No further action will be taken with your data after that.

Media

Pictures take during any tour can be used for marketing reasons on our website, facebook, instagram or on flyers. If you don’t agree with that please let our guides know after the tour.

If you are a registered user and are uploading photos to this website, you should avoid uploading photos with an EXIF GPS location. Visitors to this website could download photos stored on this website and extract their location information.

Contact formular

If you book a Prime Tour we need your basic personal information for contact reason, such as full name, e-mail address and telephone number. After booking you will receive a confirmation e-mail, after paying you will get and payment received confirmation and after the tour you will get a feedback email. No further action will be taken with your data after that.  Your data will be stored for maximum 2 years to analyse booking behavior.

If you use our standard contact formular for general request, we only need your name and email address. Data will be stored for 2 years in a secured email inbox.

Cookies

If you post a comment on our website, it may be a consent to save your name, email address and website in cookies. This is a convenience feature so you do not have to re-enter all this data if you write another comment. These cookies are stored for one year.

If you have an account and sign up for this site, we will set a temporary cookie to see if your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser.

When you sign up, we will set up some cookies to store your login and viewing options. Log-in cookies expire after two days and cookies for display options after one year. If you select “Stay signed in” when signing up, your registration will be maintained for two weeks. Logging out of your account will delete the login cookies.

When you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal information and only refers to the post ID of the item you have just edited. The cookie expires after one day.

Google Analytics extension:

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout

You can prevent the collection by Google Analytics by clicking on the following link.
An opt-out cookie will be set which prevents the future collection of your data when visiting this website

For more information about Terms of Use and Privacy, please see the Google Analytics Terms or the Google Analytics Overview. We point out that on this website Google Analytics to the code “gat._anonymizeIp ();” was extended to ensure the anonymous collection of IP addresses (so-called IP masking).

Included content form 3rd party websites

Posts on this site may contain embedded content (eg videos, pictures, posts, etc.). Embedded content from other websites behave just as if the visitor had visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to this site.

Analyse services

This website uses Google Analytics, a web analytics service provided by Google Inc., USA (“Google”, Google LLC 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there. You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract data processing contract with the provider. The analysis of user data (eg device and location-related information, log data) collected via Google constitutes a legitimate interest for us, so your IP address will be collected and evaluated for statistical purposes. Google’s data may be used and processed to improve Google’s services. The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the DSGVO. Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. The user data will be automatically deleted after 50 months (or in case of early withdrawal).

With whom we share data

we only share date with the analytics tool. With no other website, company or person

How long do we store your data

If you write a comment, it will be stored indefinitely including metadata. That way, we can automatically detect and approve episode comments instead of keeping them in a moderation queue.

For users who register on our website, we also store the personal information they provide in their user profiles. All users can view, modify or delete their personal information at any time (the username can not be changed). Site administrators can also view and change this information.

Your registered booking confirmation data will be stored, due to gouvernemental reasons up to 7 years. On request we can anonymize your personal data after the tour.
Your email request through the contact page will be stored for 2 years in a secure email inbox.

Which rights do you and your data have

If you have an account on this website or have written comments, you may request that we export your personal information, including any data you have provided to us. In addition, you may request the deletion of any personal information we have stored about you. This does not include the data we need to retain for administrative, legal or security-related needs.

Where will the data be send to

Visitor comments could be examined by an automated spam detection service. In addition we might could use marketing tools, such as TripAdvisor review generator in order to contact you after the tour, in order to get feedback.

Contact Information

Clemens Sengwein
Address: Fillgradergasse 7/2, 1060 – Vienna (Austria)
Mail: bookings@primetours.at
Phone: +43 670 206 17 87

How to we protect data?

Only a limited number of personal has access to your data. Data is saved on a server and locked with a specific username and password only admins know.